Terms of Service

Introduction

These Terms of Service (“Terms”) govern your access to and use of the Mulli mobile application, website, and related services (collectively, the “Service”) operated by Mulli Technologies Inc. (“Mulli,” “we,” “us,” or “our”).

These Terms apply to all users, including visitors, registered users, and anyone accessing the Service in any way.

By creating an account, accessing, or using the Service, you agree to these Terms.

If you do not agree, you must not access or use the Service.

1Eligibility

You may only use the Service if:

• You are 18 years of age or older
• You are legally able to enter into binding agreements
• You are not prohibited from using the Service under applicable law

By using the Service, you represent and warrant that you meet these requirements.

2Description of the Service

Mulli is a social platform designed to connect golfers for:

• Meeting golf partners
• Forming friendships
• Dating or social connections
• Sharing golf-related content
• Participating in community discussions

Mulli does not guarantee matches, friendships, relationships, golf performance outcomes, or user engagement levels.

Mulli does not guarantee romantic compatibility, successful relationships, dates, friendships, or social outcomes.

3Account Registration

To access certain features, you must create an account.

You agree to:

• Provide accurate information
• Maintain the security of your login credentials
• Notify us of unauthorized access

You are responsible for all activity under your account.

We may suspend or terminate accounts with or without notice if users violate these Terms. Users whose accounts are terminated may not create new accounts without permission.

4Account Deletion and Data Rights

You may delete your account at any time through your account settings or by contacting us.

Upon deletion, we will deactivate your profile and delete or de-identify your personal information in accordance with our Privacy Policy and applicable law, except where retention is required or permitted for legal, security, fraud-prevention, dispute-resolution, or legitimate business purposes.

Content you shared with other users or posted in community areas may persist after your account is deleted. Deleting the Mulli app from your device does not, by itself, delete your account.

5Acceptable Use and Prohibited Conduct

Users may not:

• Harass, threaten, or abuse other users
• Impersonate another person
• Distribute malware or harmful code
• Scrape, harvest, or copy user data
• Promote illegal activities
• Distribute pornography or violent content
• Promote self-harm or dangerous activities
• Send spam or misleading communications
• Solicit money or financial information
• Conduct scams or fraudulent schemes
• Create multiple accounts to circumvent bans, manipulate visibility, impersonate others, or gain unfair advantages
• Upload misleading, deceptive, AI-generated, or materially altered images that misrepresent identity

Mulli reserves the right to determine what conduct violates these rules.

6Non-Consensual Intimate Images and Sexual Misconduct

You must not create, share, request, threaten to share, or distribute intimate images or recordings of any person without that person’s express consent. This prohibition includes “sextortion,” the non-consensual distribution of intimate images, and any sexual depiction of a minor.

Such conduct is strictly prohibited and may be unlawful under the Criminal Code (Canada), including section 162.1, and under provincial legislation, including British Columbia’s Intimate Images Protection Act.

You may not use the Service to solicit, offer, advertise, or arrange commercial sexual services.

We will remove reported intimate-image content, may suspend or terminate offending accounts without notice, and may report illegal activity to law enforcement. If an intimate image of you has been shared through the Service without your consent, contact us immediately at hello@mulligolfapp.com for expedited review and removal.

7User Content

Users may upload content including photos, messages, profile information, posts, and comments.

Users retain ownership of their content.

By posting content, you grant Mulli a worldwide, non-exclusive, royalty-free license to host, display, distribute, and promote that content within the Service.

Users must have the legal rights to any content they upload.

8Feedback

If you send us feedback, suggestions, ideas, or recommendations about the Service, you grant Mulli a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate them for any purpose without obligation, attribution, or compensation to you.

Feedback is provided voluntarily, is not confidential, and does not create any confidential or fiduciary relationship between you and Mulli.

9Content Moderation

Mulli may remove content, restrict features, or suspend or terminate accounts if users violate these Terms, community guidelines, or applicable law.

These actions may occur without notice.

Mulli reserves the right to suspend, restrict, or terminate access to the Service at its sole discretion where necessary to protect users, the platform, or business operations.

We are not obligated to monitor all user content but reserve the right to do so.

10Reporting and Illegal Content

The Service provides tools to report users, content, messages, or behaviour that may violate these Terms or applicable law.

We review reports and may take action, including content removal, warnings, feature restrictions, suspension, or termination. We may preserve and disclose information, including account and content data, to law enforcement or other authorities where we believe in good faith it is necessary to comply with applicable law, respond to legal process, protect the safety of any person, or address fraud, security, or technical issues.

Submitting knowingly false, malicious, or abusive reports is itself a violation of these Terms.

Mulli does not guarantee that reports will be reviewed within any specific timeframe, or that any particular action will be taken in response to a report.

11Safety and User Interactions

Mulli is a technology platform only. Mulli does not undertake any duty to investigate, supervise, monitor, screen, or protect users, and no fiduciary, special, or protective relationship is created between you and Mulli through your use of the Service.

Mulli does not conduct criminal background checks on users.

Users acknowledge that:

• Interactions occur at their own risk
• Mulli does not conduct criminal background checks
• Mulli is not responsible for user conduct
• Users should exercise caution when interacting with strangers
• In-person meetings and interactions carry inherent risks, and users assume full responsibility

12Emergency Disclaimer

Mulli is not an emergency service. The Service must not be relied upon for emergency communications, personal safety monitoring, location tracking in emergencies, or immediate assistance.

If you are in danger or facing an emergency, contact your local emergency services (such as 911) or appropriate authorities directly.

13Offline Meetings

Users are solely responsible for interactions with other users, including in-person meetings.

Mulli is not responsible for injuries, disputes, property damage, criminal activity, or other harms resulting from user interactions.

14Events and Activities

Mulli may, now or in the future, organize, host, sponsor, promote, or facilitate events, outings, meetups, tournaments, or other activities.

Participation in any such event or activity is voluntary and undertaken at the participant’s own risk. To the fullest extent permitted by applicable law, Mulli is not responsible or liable for any injury, harm, loss, damage, or dispute arising out of or in connection with any event or activity, whether organized by Mulli, a user, a third party, or a golf venue.

You are responsible for assessing your own fitness and ability to participate and for complying with all applicable rules and venue requirements.

15Identity Verification

Mulli may offer identity verification tools.

Verification does not guarantee identity and verified users may still misrepresent themselves.

16Location-Based Services

The Service may collect and process location data for features including nearby golfer matching, local community features, and event discovery.

By using the Service, you consent to location data collection as described in our Privacy Policy.

17Privacy

Your privacy matters to us. Our collection, use, and disclosure of personal information is described in our Privacy Policy and is governed by applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

By using the Service, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy, which forms part of these Terms.

18Matching Algorithms and Automated Systems

Mulli may use automated systems, algorithms, or artificial intelligence to generate matches, recommend content, detect fraud, and moderate user behaviour.

These systems may change at any time and Mulli does not guarantee algorithmic accuracy or compatibility.

Mulli may prioritize, limit, suppress, or promote profiles, content, or interactions based on automated systems, trust and safety measures, subscriptions, user preferences, activity levels, or other factors.

Mulli may use artificial intelligence to assist with moderation, recommendations, matching, safety monitoring, content generation, fraud detection, or other platform functions.

19In-App Purchases and Subscriptions

The Service may offer paid features such as subscriptions, boosts, virtual gifts, and premium features.

Payments made through app stores are governed by those platforms’ payment policies.

Subscriptions automatically renew unless cancelled before renewal. Pricing, features, and availability may change at any time. Mulli does not guarantee matches, visibility, engagement, or outcomes from use of paid or unpaid features.

Where a subscription renews automatically, you authorize the applicable app store or payment processor to charge the then-current price at each renewal until you cancel. You may cancel at any time through your app store account settings; cancellation takes effect at the end of the current billing period, and you retain access to paid features until then. We will disclose renewal pricing and terms before purchase and provide any renewal notices required by applicable consumer-protection law.

Refund requests must follow the platform through which the purchase was made.

20Taxes

Prices may be displayed exclusive of applicable taxes. You are responsible for any sales, use, value-added, goods and services, harmonized sales, or similar taxes — including GST/HST and Quebec Sales Tax (QST) — arising from your purchases. Such taxes may be calculated, collected, and remitted by us or by the applicable app store as required by law.

21Third-Party Services

Certain features may rely on third-party services which may be subject to their own terms and policies.

Mulli is not responsible for third-party services.

22App Store Terms

You may acquire and access the Service through third-party platforms such as the Apple App Store and Google Play, and your use is also subject to those platforms’ applicable terms and usage rules.

You acknowledge and agree that Apple Inc. and Google LLC are not responsible for the Service or its content, are not obligated to provide any maintenance or support for the Service, and are third-party beneficiaries of these Terms with the right to enforce them against you. Your license to use the application is non-transferable and limited to devices you own or control, as permitted by the applicable platform’s usage rules.

23Additional Community Features

The Service includes messaging and community features (“Clubhouse”) that allow users to create posts, including but not limited to:

• Finding golf partners
• Rating golf swings or performance
• Rating golf courses
• Promoting personal businesses, services, or golf-related offerings

Users agree that:

• All communications and posts must comply with these Terms
• Users are solely responsible for the accuracy, legality, and appropriateness of their content
• Business promotions must not be misleading, deceptive, or fraudulent
• Users must not rely on ratings, advice, or information from other users as professional guidance

Mulli does not verify, endorse, or guarantee the accuracy of any user-generated content, including posts, ratings, or promotions.

Mulli is not responsible for opinions, ratings, recommendations, reviews, comments, coaching advice, course information, or other user-generated content.

Mulli does not endorse, verify, or guarantee any goods, services, instructors, coaching, businesses, products, or promotions offered, advertised, or arranged by users. Any transaction you enter into with another user or business is solely between you and that party.

24Messaging and Interactions

Users may communicate through in-app messaging. By using messaging features, you agree:

• Not to send unsolicited commercial messages (spam)
• Not to harass, pressure, or coerce other users
• Not to request money, services, or off-platform transactions

Mulli is not responsible for the content of messages exchanged between users and disclaims all liability arising from such communications.

25Intellectual Property

All intellectual property associated with the Service including software, trademarks, logos, design, and technology is owned by Mulli Technologies Inc.

Users may not copy, reproduce, modify, or distribute the Service without permission.

26Copyright — Notice and Notice

Mulli respects intellectual property rights and complies with the notice-and-notice regime under the Copyright Act (Canada).

If you believe content on the Service infringes your copyright, you may send a written notice to hello@mulligolfapp.com that includes: the name and address of the copyright owner; identification of the work claimed to be infringed; the location (such as the specific content or URL) of the allegedly infringing material; the date and time of the alleged infringement; and your contact information.

Upon receiving a compliant notice, we will forward it to the relevant user as required by law and retain records of the notice. We may, in our discretion, remove or restrict access to content alleged to be infringing, and we may suspend or terminate the accounts of users who are repeat infringers.

27Service Availability

The Service may be interrupted due to maintenance, technical failures, updates, or infrastructure issues.

Mulli does not guarantee uninterrupted service.

28Assumption of Risk

By using the Service, you acknowledge and accept all risks associated with:

• Meeting other users in person
• Participating in golf or physical activities
• Relying on user-generated advice, ratings, or recommendations
• Participating in golf activities occurring on golf courses, driving ranges, practice facilities, or related venues

You voluntarily assume all such risks, including risk of injury, harm, loss, or damage.

Users assume all risks associated with golf activities, including injury, property damage, and interactions occurring on golf courses, driving ranges, practice facilities, or related venues.

You acknowledge that Mulli is a venue that facilitates connections only, that no special relationship exists between you and Mulli, and that Mulli owes no duty to warn, protect, screen, monitor, or supervise users or their interactions.

29No Professional Advice

Content on the Service, including swing advice, course ratings, or user opinions, is for informational purposes only and does not constitute professional, medical, coaching, or safety advice.

30User Disputes

Mulli is not responsible for disputes between users, including but not limited to disagreements arising from:

• In-person meetings
• Messaging interactions
• Business promotions or services offered

You release Mulli from all claims arising from such disputes.

31Prohibited Commercial Activity

Users may not use the Service to conduct unauthorized commercial activity, including:

• Selling products or services without permission
• Running promotions that are misleading or deceptive

Mulli reserves the right to remove such content and suspend accounts.

32No Duty to Monitor

Mulli has no obligation to monitor user activity, messages, or content, but may do so at its discretion for safety, legal compliance, or platform integrity.

33Account Security and Unauthorized Use

You are responsible for maintaining the security of your account. Mulli is not liable for unauthorized access resulting from your failure to safeguard credentials.

34Force Majeure

Mulli shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to outages, natural disasters, or third-party service failures.

35Early Access / Beta Disclaimer

You acknowledge that the Service may be in an early release, beta, or limited-launch phase. As such:

• Features may be incomplete, change frequently, or contain errors
• The Service may experience interruptions, inaccuracies, or unexpected behaviour
• Not all functionality may operate as intended

By using the Service during this phase, you agree that:

• You are using the Service at your own risk
• Mulli shall not be liable for losses, damages, or issues arising from bugs, errors, or incomplete features
• You will not bring claims against Mulli based solely on the Service’s early-stage nature, to the fullest extent permitted by applicable law

36Disclaimer of Warranties

The Service is provided “as is” and “as available.”

We make no warranties regarding reliability, availability, accuracy of content, or compatibility with devices.

37Limitation of Liability

To the fullest extent permitted by law, Mulli Technologies Inc. shall not be liable for indirect damages, user disputes, injuries resulting from interactions, loss of data, or unauthorized access.

To the maximum extent permitted by applicable law, Mulli shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of the Service, whether based on contract, tort, negligence, strict liability, or any other legal theory.

Mulli’s total aggregate liability for any and all claims arising out of or relating to the Service or these Terms shall not exceed the greater of (a) the total amounts you paid to Mulli in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, Mulli’s liability is limited to the fullest extent permitted by applicable law.

38Your Statutory Consumer Rights

Nothing in these Terms is intended to limit or exclude any rights, warranties, guarantees, or remedies you may have under applicable consumer-protection or other law that cannot be lawfully limited or excluded — including, where applicable, the Business Practices and Consumer Protection Act (British Columbia) and similar provincial legislation.

Where any disclaimer, exclusion, or limitation in these Terms is found to be unenforceable under such law, it applies only to the fullest extent permitted, and your non-waivable statutory rights remain unaffected.

39Indemnification

You agree to indemnify and hold harmless Mulli Technologies Inc. from claims arising from your use of the Service, your content, your interactions with other users, or violations of these Terms.

This obligation includes payment of all damages, losses, liabilities, settlements, and reasonable legal and accounting fees incurred by Mulli in connection with any such claim. Mulli reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with Mulli’s defense. This obligation survives termination of your account and these Terms.

40Release of Claims

Because Mulli connects users for online and in-person interactions, you are solely responsible for your interactions with other users.

To the fullest extent permitted by applicable law, you release and forever discharge Mulli Technologies Inc., its officers, directors, employees, and agents from any and all claims, demands, damages, losses, liabilities, and causes of action of every kind — whether known or unknown, suspected or unsuspected — arising out of or in any way connected with:

• Your interactions, communications, or disputes with other users
• Any meeting, date, round of golf, or activity arranged through the Service
• The conduct, content, statements, or omissions of other users
• Any injury, harm, loss, or damage resulting from any of the foregoing

Mulli does not conduct criminal background checks and does not verify the identity, statements, or intentions of any user. You acknowledge that Mulli has no special relationship with you and owes no duty to warn, protect, screen, or supervise users.

41Dispute Resolution

Before filing any dispute, users agree to attempt to resolve issues informally by contacting Mulli.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that is not resolved informally within thirty (30) days shall be referred to and finally resolved by binding arbitration administered by the ADR Institute of Canada under its applicable arbitration rules. The seat of arbitration shall be Vancouver, British Columbia, the language shall be English, and the proceeding shall be conducted by a single arbitrator.

Questions concerning the arbitrability, validity, scope, or enforceability of this arbitration provision shall be decided by the arbitrator.

To ensure access to arbitration is not unduly burdensome, Mulli will pay the arbitration filing and administrative fees for any individual claim where the amount in dispute is less than CAD $10,000, unless the arbitrator determines the claim is frivolous.

Nothing in this section prevents you from (a) bringing an individual claim in small claims court where the claim qualifies, (b) filing a complaint with a government agency or consumer-protection authority, or (c) exercising any non-waivable statutory right. This arbitration provision applies only to the extent it is permitted and enforceable under the law of your province or territory of residence.

Users waive the right to participate in class-action lawsuits, class arbitrations, collective actions, representative actions, or consolidated proceedings. To the fullest extent permitted by law, all disputes must be brought on an individual basis only.

This clause survives account termination.

42Quebec Residents

If you are a consumer resident in Quebec, certain provisions of these Terms may not apply to you to the extent they are prohibited by the Consumer Protection Act (Quebec) and related legislation.

In particular, the mandatory arbitration requirement and the class-action / collective-action waiver in the Dispute Resolution section do not apply to you to the extent they are unenforceable under Quebec law, and you retain the right to bring an action before the courts of Quebec, including participation in a class action. The Governing Law provision does not deprive you of the protection of the mandatory provisions of Quebec law.

43Limitation Period

Any claim or cause of action arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim or cause of action arose, regardless of any statute or law to the contrary. After one (1) year, the claim is permanently barred, to the fullest extent permitted by applicable law.

44Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. This does not deprive a consumer of the protection of mandatory laws of their province or territory of residence.

45Export Controls and Sanctions

You represent that you are not located in, and are not a resident or national of, any country or region subject to comprehensive trade sanctions, and that you are not listed on any applicable sanctions or restricted-party list.

You agree not to use the Service in violation of applicable Canadian or other trade-control, export-control, and sanctions laws.

46Changes to the Terms

We may update these Terms from time to time. Users will be notified of significant changes.

Continued use of the Service constitutes acceptance of updated Terms.

47Consent to Electronic Communications

By creating an account or using the Service, you consent to receive communications from Mulli electronically, including by email, text message, or in-app notification.

You agree that all agreements, notices, disclosures, and other communications Mulli provides electronically satisfy any legal requirement that such communications be in writing. You may withdraw consent to certain non-essential communications through your device or account settings, subject to applicable law.

Commercial electronic messages we send are subject to Canada’s Anti-Spam Legislation (CASL). We send such messages on the basis of your express or implied consent, and every commercial electronic message includes a means to unsubscribe. Withdrawing consent to commercial messages does not affect transactional or service-related communications necessary to operate your account.

Text messages. When you register or sign in with a mobile number, you consent to receive a one-time verification code by text message. This is a transactional message required to create and access your account. We may also send account, security, and service notifications by text, and — with your express consent — promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of non-essential text messages or HELP for assistance, or contact us at hello@mulligolfapp.com. Mobile carriers are not liable for delayed or undelivered messages.

Your mobile phone number and your consent to receive text messages are never shared with or sold to third parties or lead generators for marketing purposes. See our Privacy Policy for details.

48General Provisions

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force and effect.

Survival. All provisions that by their nature should survive termination — including ownership provisions, warranty disclaimers, limitations of liability, releases, indemnities, and dispute-resolution provisions — survive termination of your account and these Terms.

No Waiver. Mulli’s failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Mulli.

Entire Agreement. These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Mulli regarding the Service and supersede all prior agreements, understandings, or representations.

Assignment. You may not assign or transfer these Terms or any rights or obligations under them without Mulli’s prior written consent. Mulli may freely assign these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets.

No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights in any person or entity.

Notices. We may provide notices to you by email, in-app notification, or by posting within the Service. You may send legal notices to us at hello@mulligolfapp.com or at the mailing address we designate. Electronic notices are deemed given when sent; mailed notices are deemed given when received.

Headings. Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Language. The parties have requested that these Terms and all related documents be drawn up in English. Les parties ont exigé que la présente convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.

49Contact Information

Mulli Technologies Inc.

hello@mulligolfapp.com